Question 1

How does 2Perks review routing work?

Accepted Answer

2Perks sends customers a short rating experience via QR code, email link, or embedded form. Customers who rate 4-5 stars are guided to leave a public review on Google, Yelp, or TripAdvisor. Customers who rate 1-3 stars are routed to a private feedback form so you can resolve the issue before it becomes a public negative review.

Question 2

Which review platforms does 2Perks support?

Accepted Answer

2Perks integrates with Google Maps, Yelp, Trustpilot, TripAdvisor, and SiteJabber. You choose which platforms to offer your customers based on where your business needs more reviews.

Question 3

Is there a free plan available?

Accepted Answer

Yes. 2Perks offers a free plan that includes review filtering, private feedback collection, and up to 10 reviews per month. No credit card required. Paid plans start at €5.99/month for unlimited reviews, custom branding, and weekly reports.

Question 4

How long does it take to set up 2Perks?

Accepted Answer

Setup takes about 5 minutes. Create an account, connect your review platforms, and generate a QR code or review link. No IT team needed.

Question 5

Can I use 2Perks for multiple business locations?

Accepted Answer

Yes. The Enterprise plan at €30/month supports multi-location businesses with organization management, role-based access control, and per-location analytics.

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